Case Studies

The Haven in Stonehaven visit to Kin Collective

Increased community wellbeing and emerging community needs

Two people smiling in front of door signs for wellbeing services

Our journey took us to Leith, where we visited the Kin Collective, a wonderful organisation doing impactful work.

What’s been so rewarding about these trips is the practical insights we bring back with us. For instance, during our visit to Kin Collective, we realised we didn’t have a toddler potty in our bathroom. A small detail, perhaps, but it’s one that makes a real difference when it comes to creating a welcoming, inclusive space for families. We also loved the way the hub engaged beneficiaries by offering an opportunity to win a voucher for the time to give feedback. It’s such a simple and effective way to show appreciation and nurture a sense of belonging. This is something we can easily implement and also support the work of our Havenites, wellbeing co-workers.

One shared experience that stood out during our visit to Kin Collective was the lack of in-person breastfeeding support. Both of our organisations have worked hard to fill this gap, providing essential services that can make a real difference to new parents. We’ve also shared the frustration that, despite our work in supporting NHS aims, the support we provide often only moves in one direction, leaving social enterprises to deliver health services with no funding.

Learning Outcomes

  • Sustainability and Income Models: To gain a deeper understanding of Kin Collective’s sustainability and income generation strategies, exploring how they balance financial viability with community impact, and identifying adaptable practices for The Haven.
  • Best Practices and Community Impact: To exchange insights on successful programmes, tools, and approaches that improve accessibility, inclusivity, and responsiveness to community needs, while maximising the impact of family wellbeing services.
  • Community Impact Strengthening: To co-develop strategies that maximise the impact of our respective services, ensuring they are accessible, inclusive, and responsive to community needs.

Community Organisation:
The Haven in Stonehaven

Exchange Host Partners:
Kin Collective

SCA Endorsing Network Member:
Social Enterprise Scotland

"As we continue our journey, we’re excited to see what new insights and connections the next exchange will bring. The bonds we’ve formed with other organisations remind us that, together we can go further than we can alone."

Case Studies

Weekday Wow Factor visit to Sabhal Mòr Ostaig & An Crùbh, the Selkie Collective

Urban – rural learning

A group of people standing beside a mini bus, smiling with their thumbs up

The exchanged helped us to look at ways to increase the confidence and wellbeing, including the sense of connection, for the Glasgow community participants. All our participants are be over the age of 50 have a strong emphasis on tackling ageism, alongside racism and other forms of discrimination. We were provided with the opportunity to share experience of drawing on the rich cultures within communities to promote mutual understanding, wellbeing and economic development (learning partners: Sabhal Mòr Ostaig).

The exchange offered  inspiration from different wellbeing-focused enterprise activities to bring  ideas back to Glasgow (learning partners: An Crùbh, the Selkie Collective). This helped increase awareness amongst participants of the different ways of connecting to landscape, especially for people who have mobility or additional support needs, as a means of improving health and wellbeing (learning partners: Skye for All (Accessible Walks and Experiences).

Learning Outcomes

  • Improve mutual understanding and connections between urban and rural communities, in particular through a women-led enterprise lens;
  • Enhance Glasgow participants’ knowledge of setting up and delivering health & wellbeing social and community enterprise activities/projects for hard to reach groups (in a rural areas ‘hard to reach’ groups will experience barriers arising from the intersection of geographic distance and socioeconomic factors).
  • To learn about the physical and cultural environment, how to protect and look after it and to appreciate its fragility for both the urban community members and the Organisation.

Community Organisation:
Weekday Wow Factor

Exchange Host Partners:
Sabhal Mòr Ostaig & An Crùbh, the Selkie Collective

SCA Endorsing Network Member:
Scottish Rural Action

"We are so grateful for the joy we found on the island, the kindness, openness and generosity of everyone we met."

Case Studies

Scottish Islands Federation Virtual exchange

Understanding diverse approaches to marine litter reuse

Flyer promoting sea litter upcycling
  • Understanding Diverse Approaches to Marine Litter Reuse

The three speakers outlined their diverse approaches to marine litter, between them detailing how they galvanise community efforts to clean beaches and promote reuse/recycling; how a common beach litter item (rope) can be repurposed into a practical product (beautiful floor mats); and diverse examples of how art work created using marine litter is a powerful way of raising awareness of the challenges posed by marine litter.

  • Exploring Collaboration Models

One speaker gave useful insight into the collaborative linkages amongst a network of creatives and beach cleaners on the southwest coast of England that we hope to emulate in Scotland, whilst attendees were encouraged to make collaborative links with each other such as offering help on beach cleans, offering to save specific types of litter that could be used by others, and offers of holding workshops detailing how certain types of litter can be repurposed.

  • Fostering a Collaborative Network

Opportunities for discussion allowed attendees to learn from each other’s experiences and identify opportunities for collaboration. A contact list indicating the types of collaboration that people are seeking/can offer was established and distributed to attendees. A mailing list has also been created of those wishing to be kept abreast of further events/collaborative opportunities.

In addition to the more detailed accounts from our three speakers, the discussion section of the event allowed attendees to learn from each other’s shared experiences – outlining the problems they are experiencing with marine litter in their areas, tips on overcoming some of the hurdles, practical advice, sources for further information, and suggestions for collaborative action etc.

There were also numerous suggestions for what the nascent network might do collaboratively, eg a national story gathering collective with groups feeding back on ideas of objects found on the beaches; production of a collection of postcards of marine litter artwork; collaborative beach cleans; a collective art work eg each individual/group making a fish as part of a shoal; creation of a directory of plastic recycling artists.

Learning Outcomes

• Fostering a Collaborative Network
Participants will be able to actively engage in discussions, identifying shared goals and opportunities for forming a sustainable network that connects beach cleaners with artisans to enhance the impact of marine litter reuse projects

• Exploring Collaboration Models
Participants will learn about successful collaborations between beach cleaners, artists, and artisans, understanding how partnerships can be formed and maintained to transform marine litter into valuable artistic or functional materials

• Understanding Diverse Approaches to Marine Litter Reuse
Participants will gain insight into innovative ways marine litter has been reused, recycled, or repurposed through case studies shared by presenters, fostering awareness of the creative and practical potential of marine debris


Community Organisation:
Marine Litter Working Group

Exchange Host Partners:
Beach Cleaners & Creatives, Clean Ocean Sailing, Ocean Gives

SCA Endorsing Network Member:
Scottish Islands Federation

"One of the key benefits of the event was the opportunity to bring together individuals who often work in isolation, providing a vital morale boost through shared goals and collaboration, reinforcing the sense of collective purpose and demonstrating that, together, we are making a real difference. The exchange of experiences, challenges, and successes highlighted the strength of our collective efforts, inspiring continued action and resilience."

Case Studies

Twechar Community Action exchange

Wider community engagement and setting up small scale tourist information points.

A fenced entrance to Girvan Community Garden

Our first port of call on our visit to Girvan began at the Biosphere Bike Shop where we were met by Project Officer and Founder. Our reasons for setting up a visit with Biosphere Bikes was to find out how they used cycling activities as a tool to engage with their community, how they financially sustain the project their methods of engagement with disadvantaged groups and any challenges they had met and overcome. After a tour around the premises, we settled down to speak to the Project Officer who explained how the Biosphere Bike Shop came about, the services they run for the community, i.e. the elderly, young people’s volunteering and training opportunities and their methods of generating income through bike hire, bike sales, and bike repair services. After a lengthy discussion we were able to speak to the Founder who spoke in-depth about their day-to-day services, the work carried out by volunteers and their use of government training schemes to train disadvantaged members of their community offering them work experience, certificated training and the opportunity to improve their physical and mental wellbeing. TCA found the visit very informative and having the opportunity to meet with organisation gave us an insight into how we can use some of these working practices to contribute to the potential success of our Twechar Outdoor Pursuit Centre opening in the Spring of 2025.

From the Biosphere Bike Shop we headed down to the Community Garden where we were met by Jim and Julie. TCA have three community gardens within the village, and we were interested to find out how we could turn these working gardens into a community space where the community can use the garden as a social space where events can be held and thus increase the communities engagement outdoors and maximise the use of the gardens. Jim and Julie were excellent hosts, and we had a good discussion on delivering workshops, hosting community events and using the garden for elderly people to meet up with neighbours and friends and enjoy it as a social activity.

After lunch we arrived at the Girvan Tourist Information Point meeting up with the volunteers who run the Centre. Our wish to visit this Centre was a fact finding visit to see how it operated and the role the volunteers played. East Dunbartonshire has never been geared up to promote itself to tourists despite it being the starting point of the West Highland Way, its long-documented association with Roman settlements and the historic Forth and Clyde Canal running through the region. With our new Twechar Outdoor Pursuit Centre opening in Spring 2025 and the influx of visitors coming into Twechar we were keen to learn how the Information point generated income, how we go about sourcing tourist information and the methods they use to promote tourism and the work involved in running a small scale tourist information point.

Learning Outcomes

  • Information Centre To find out how they operate their tourist information centre on a voluntary basis and where do they get all their information flyers knowledge from ?
  • Bike hire for all abilities, To find out what hiring systems they use to mange the bike hire ,costs of bike hire, insurances needed bike servicing and repairs, Level of qualification needed for in house mechanic and storage and security.
  • Community garden, What social events they run, licenses needed ,health and safety for cooking on site etc

Community Organisation:
Twechar Community Action

Exchange Host Partners:
Girvan Tourist Information Point, Biosphere Bikes & Girvan Community Garden

SCA Endorsing Network Member:
Development Trust Association Scotland

"The exchange gave us an informative insight into how TCA can maximise the potential use of its existing outdoor community spaces to increase its engagement with the community, how to financially sustain its active travel activities and expand its community learning and volunteering programme and we were able to gather information on the setting up and promotion of a sustainable small scale tourist information point."

Case Studies

COPE Scotland exchange

Fostering collaboration and resilience through self-care

A 7 day self-care score card

Two events were conducted, one with the Rural Social Enterprise network online and another as a hybrid event in Mid Argyll, Kintyre, and the Islands (MAKI). These events brought together over 40 people from 24 different groups, highlighting the diversity of perspectives from both urban and rural settings. We used the Discovery Action Dialogue (DAD) of the Liberating Structures method to stimulate discussions in small breakout groups as this method encourages open dialogue and collective insight to find better solutions to common and shared problems.

The exchange explored some of the challenges experienced both in rural and urban settings based on two simple questions: ‘What are the challenges that you notice in urban/rural settings?’ and ‘What helps in improving wellbeing in rural/urban settings?’. Whilst there were some unique differences, there were also areas shared in common. Such as- transport, social isolation and loneliness, barriers to digital connectivity were shared across both- whereas a lack of anonymity, being surrounded by the community you work in with lots of dual relationships making it hard in rural settings. In contrast, the specific challenges faced in urban settings were about constant business, noise, a lack of green space and funding competition making collaboration a challenge.

The learning exchanged to alleviate some of this included: the importance of connection and close relationships, alongside creating space for informal connections, creativity and having options for independent support. Developing a culture of workplace wellbeing was seen as key through enhancing organisational policies.

Learning Outcomes

  • Being mindful of self-care- sharing tools for practice.
  • How we apply learning in our daily lives and practising it until it becomes a habit.
  • Sharing the challenges across different settings and contexts for improved wellbeing.

Community Organisation:
COPE Scotland

Exchange Host Partners:
24 different community based groups from Mid Argyll, Kintyre and the Islands

SCA Endorsing Network Member:
Scottish Communities for Health and Wellbeing

" The learning from this exchange underscores the power of collaboration and shared learning. By brining together diverse groups from urban and rural settings, the CLE creates a platform for mutual support and innovation, fostering resilience in the face of challenges. Together, we can find ways to navigate these challenging times or at least mitigate their impact."

Case Studies

Dunnet Forestry Trust

Meadow management, invasive species & forestry signage with Culduthel Community Woods

A group of people in woodland

On our arrival at Culduthel Community Woods (CCW) we saw the newly installed forest signage and the construction of their interpretation board, they also shared their ideas and thoughts to the content of the interpretation board. This was really impressive and led to thinking how we can make improvements at Dunnet Community Forest (DCF). The discussion and seeing new signage helped to realise how import it is for us to revisit our own signage, keep it updated and relevant for our forest community. To this end we have scheduled time to inspect DCF current signage, document this and any improvements that may come to light. This information will be passed up to my Board of Directors with recommendations for changes/replacements.

Invasive species were a large part of the conversation between CCW and the group, all of us in the group from different woodlands across the country had different plants and species that take time and thought to remove. I had a number of conversations with different group members which helped understanding on how they are dealing with their invasives, the challenges they face with terrain or using chemicals, what has worked or not for them. Learning from these conversations that a more scientific approach with mapping and monitoring the areas that we have invasives could help us to see how much we are actually achieving, rather than feeling down hearted at how much further we have to go.  If we can find a method of visualising the amount of our particular invasives we are removing and sharing this information with our volunteers it will have positive benefits and hopefully encourage more of us to tackle the invasives more often.

Meadow management – it was very interesting to hear about their meadow journey, the research they have done and what they have taken from that research which has led them to the plan they have in place for mowing, raking and planting. CCW’s site is quite different from DCF as we sit on a SSSI we have different restriction even down to the time of year we can mow, but there were a lot of similar issues such as the importance of raking for the meadow fertility and the plants that they are choosing to incorporate in their meadow. It was interesting to see the petrol scythe they have purchased and how well it works, this is information to take back to our Directors as we will need to invest in new equipment in the not too distant future.

Learning Outcomes

• our very recent work on installing signs and interpretation boards.
• our work to remove invasive species, especially rhododendron and
snowberry
• our approach to meadow management, supported by the Nature
Restoration Fund
• our partnership work with local charities to promote education and
awareness of the woods and to help get people more active
• our plans for path and general access improvements


Community Organisation:
Dunnet Community Forest

Exchange Host Partners:
Culduthel Community Woods

SCA Endorsing Network Member:
Community Woodland Association

"The learning benefits from this exchange are wonderfully varied from direct information gathered on how to do a specific task for example to discussions on alternative methods of working, making connections and building friendships though a shared passion. The information that was covered on this visit was all encompassing they covered all the different issues and topics to do with running and maintaining a community woodland. It was a fantastic visit and I don’t think there is anything they could have added or done better."

Case Studies

Linlithgow Community Development Trust

Visit to Edinburgh Remakery

Three women standing smiling in a room with shelves of material around them.

The exchange let us see first hand how the Remakery engage with their community – we discussed social media presence and ways of raising our profile. Running workshops/repair cafés – we learned about how they respond to demand for specific skills workshops and the ways they interact not just with individuals but with local business too. We also learnt about the things that did/did not work out for them e.g. furniture upcycling and sales. Being able to tour their workshop where donated digital devices are refurbished and made ready for reuse means we’re able to speak more knowledgably about this with our community.

Learning Outcomes

  • Expand our audience for repair activities in Linlithgow, saving them money and reducing waste.
  • Explore ways the Remakery engage with their community
  • How the Remakery run workshops, repair cafes and their social media.

Community Organisation:
Linlithgow Community Development Trust

Exchange Host Partners:
Edinburgh Remakery

SCA Endorsing Network Member:
Circular Communities Scotland

"The exchange went very well and we got answers for all of the questions we came with including the possibility of collaborating on projects in the future and seeking out joint funding."

Case Studies

Graduate apprentice exchange

Argyll and Bute to Edinburgh social enterprises

A group of young people smiling

Five Inspiralba graduate apprentices from different areas around Argyll and Bute headed up to Edinburgh to for a Community Learning Exchange, where we first visited Social Enterprise Scotland and then the Edinburgh Remakery. Each of us now works for a social enterprise in our area and so getting an opportunity to learn how other social enterprises and intermediaries  support each other and make an impact provided lots of transferrable knowledge.

Edinburgh Remakery provides training opportunities through work placements, volunteering chances and apprenticeships. They were able to create chances for those facing barriers to employment and help them build real life working skills and raise people’s confidence who may not be in a position yet to jump into full time employment. They run free workshops for members in their wider community. These workshops could be for repairing, upgrading or maintaining their laptops and there is also a free sewing workshop. Both of these workshops prevent people from disposing of their technology or clothing as they are learning on how to give their items a second life. They collect all technology to be recycled via an electric van and use the van to send out orders that were purchased in the surrounding areas of Leith. To send out orders they try to avoid using plastic wrapping and use cardboard filling in their boxes rather than bubble wrap.

We learned they aren’t scared to trial new things as they are aware of the changing environment and that to measure outcomes the board monitor the finances on a monthly basis, do surveys and do reports on CO2. Through this experience Inspiralba now purchase laptops for clients who are on the employability programme from the Remakery.

Learning about the different efforts ‘Social Enterprise Scotland’ (SES) put into promoting diversity and providing information for social enterprises throughout Scotland was very interesting to hear. The Rural SE Hub was awesome to hear about, since providing information in a central place online – especially to those living and working in remote areas – is an invaluable resource for everyone working in a social enterprise.

One of the consistent points throughout was that social enterprises seem to keep staff numbers relatively low. Wages are a huge cost for any organisation, the potential concept of the ‘Shared Services Model’ discussed at SES was very useful. This idea revolved around the idea of smaller enterprises employing one person who works across multiple organisations to provide for each of them – thus potentially reducing staff costs, but also potentially improving networking and promoting collaboration as well. Whilst there would be legality and confidentiality issues related to this, it is this line of thinking – trying to change how we perceive job roles and building a more sustainable business model – that makes the social enterprise model appealing for continuing to search and innovate new ways to run businesses.

Learning Outcomes

  • Understand the Social Enterprise Model:-Gain a comprehensive understanding of the social enterprise model, including its mission, vision, and unique value proposition.
    -Explore the social impact framework and how it aligns with organizational goals.
  • Promote Diversity, Equity, and Inclusion (DEI):-Understand the importance of diversity, equity, and inclusion in social enterprises and explore strategies for promoting a more inclusive organisational culture- Learn about best practices for engaging diverse communities and ensuring equitable access to resources and opportunities.
  • Evaluate Impact and Sustainability: -Develop skills in monitoring and evaluating social impact by learning how to define measurable outcomes, collect relevant data, and assess program effectiveness -Explore strategies for scaling impact and ensuring the long-term sustainability of social enterprise initiatives.

Community Organisation:
Inspiralba graduate scheme

Exchange Host Partners:
Social Enterprise Scotland & The Edinburgh Remakery

SCA Endorsing Network Member:
Inspiralba

"We consider ourselves very flexible as often our income can be dependent on grants that are available on any given year. This was not the case with the Edinburgh Remakery. Their mission statement of tackling loneliness & digital poverty does not change to meet funder’s projects, which I found surprising but understandable. Social Enterprises are founded with objectives and goals in mind to improve our lives from a sustainable aspect (improving environment, economy and social). It makes sense to stick to those principles, regardless of how funding can provide extra income at the cost of changing business direction. Not all social enterprises have that luxury to ignore or reject government grants and still be sustainable, but it was nice to hear that some SE businesses can still thrive with their initial aims and objectives at heart."

Case Studies

1st Step Development Ventures

Visit to Lang Toun Cycles

Numerous styles and sizes of bikes stacked against a fence

By spending the day with the Lang Toun Cycles Team, we learnt about the history and growth of the social enterprise. This was a key outcome from the exchange. We were able to discuss pricing strategies for products and services and also the scope for introducing new products to our range. We also identified a new source to purchase bike tools and equipment from that is saving us money and so reducing our costs.  Toun Cycles shared their volunteer policies, which have been useful in developing our own systems. Toun Cycles shared their refurbishment and quality assurance checklist documents, which we have used to develop our own records. Their documents have been fine tuned through trial and error and sharing these documents has meant we have saved time and potential mistakes.

This was a new contact for us and as well s sharing buying contacts and other cycle networks with us we feel that as an organisation we would be able to reach out to Toun Cycles in the future if we needed a critical friend to discuss something with. The sharing of ideas and discussion of common solutions will enable us to develop our enterprise more efficiently because we have been able to tap into the knowledge acquired by a relevant partner organisation. As a result of the visit our team of staff and volunteers that took part were strongly motivated to put into practice the learning and come back to the shop with lots of new ideas and inspiration. The face-to-face visit has enabled a stronger partnership of support and sharing which we hope will be long term.

A really brilliant benefit was the huge uplift the visit made to our staff and volunteers. Being able to go and visit another organisation was very good for morale and for reinforcing our team spirit to build a stronger more resilient team!

Learning Outcomes

  • Detailed understanding of how the Toun retail model has developed.
  • Stronger understanding of how their learning (what has worked well and how they have overcome challenges) can support our own retail enterprise development.
  • Expanded partnership networks and valuable peer support.

Community Organisation:
1st Step Development Ventures

Exchange Host Partners:
Lang Toun Cycles

SCA Endorsing Network Member:
The Community Health Exchange (CHEX)

"It was valuable to share their pricing structures for work to ensure that we are pricing/pitching ourselves at the right point in the market. We had quite extensive discussions around working with diverse volunteers and some of the mutual challenges we have experienced. It was comforting to share these experiences and share some of our own ways of supporting vulnerable volunteers with often high support needs."

Case Studies

Kinross-shire Repair Cafe

Visit to Stirling Re-use Hub and Tool Library

Shelving and boxes containing tools

In October, members of the Kinross-shire Repair Café had the opportunity to visit the Stirling Re-use Hub and Tool Library. The visit was both informative and inspirational, providing valuable insights for the future development of our own repair café and potential re-use initiatives in Kinross-shire. The hub houses a variety of creative spaces, including an area for twenty makers, a repair workshop, a weaving demonstration space, and office facilities. The thoughtful design and layout of the space promote sustainability, with seasonal displays greeting visitors as they enter. During our visit, the team was already preparing for the upcoming holiday season, creating sustainable Christmas decorations as part of their seasonal initiatives. It’s unfortunate that we are located some distance from Stirling, as the hub truly embodies the principles of the circular economy. The team introduced us to the Revolve Scheme and the Warnum Model, two excellent tools for advancing sustainability initiatives. Additionally, we gained useful insights on insuring re-use projects and estimating the carbon savings achieved by reducing waste through repair and reuse.

The most beneficial part of the visit was our time spent at the Stirling Tool Library. The library’s manager shared invaluable information about their tool lending system, which we found highly relevant to the future development of our own tool library in Kinross-shire. Upon joining, members sign an agreement outlining the terms for tool lending, which includes a card transaction guarantee for lost or damaged items, deposits for more expensive tools, and cleaning fees for tools that require maintenance after use. Tools are marked with invisible ink for security, and laminated instruction cards are provided to ensure safe usage. We were also informed about the plans to implement new software for inventory management and the creation of a dedicated website for the library’s operations.

Learning Outcomes

  • Things to consider when setting up a tool library
  • How to organise tool sharing- recording, insurance, finance
  • Data protection issues?

Community Organisation:
Kinross-shire Repair Café

Exchange Host Partners:
Tool Library Stirling

SCA Endorsing Network Member:
Circular Communities Scotland

"This visit has been a source of great inspiration for our team, helping us to understand the scope of work involved in developing a repair café and tool library in Kinross-shire. While we recognize that this will be a long-term project requiring substantial effort, especially in securing the right space and financial resources, the insights we gained from Stirling will guide us in taking the next steps. We are now better equipped with the knowledge and resources to build a sustainable re-use hub and tool library in our own community."