Case Studies

Social Enterprise Scotland member visit to Flexible Childcare Services Scotland (FCSS)

Showing how inclusive childcare can shape community outcomes.

A handmade nursery poster with a tree in the centre and the words: 'learning as we grow' / 'Our Capacitree' each branch of the tree plots children development through words and pictures

The exchange offered the social enterprise community learning on how a flexible childcare model works in practice – both for FCSS and for families, our visit provided an understanding on how FCSS have developed from a small locally based organisation and how their their growth model now operates across multiple sites/locations across Scotland. We explored how they have embedded Fair Work cost effectively, ensuring staff feel valued, supported and empowered. We heard how they have developed their network to maximum effect through their social enterprise journey.

The social enterprise was created to challenge the inflexibility of current childcare provision across Scotland with the goal of improving parental employment while simultaneously reducing child poverty. FCSS have a unique flexible childcare model that allows families to book-by-the-hour, pay-as-they-go and change their bookings in line with their working commitments and their childcare needs. This helps parents to save money on their childcare while presenting them with opportunities to increase their income by removing childcare as a barrier to work.

Learning Outcomes

  • Establishing and Scaling a Social Enterprise from a standing start.
  • Flexible Working, Fair Work and Values Led, how to put your people first when you are on a tight budget.
  • Building your network and maximising its power.

Community Organisation:
KLAS Care C.i.C, Street Soccer Scotland, Social Enterprise Academy, The Wee Ducklings, Upper Deeside Community Playgroup, Kanzen for Life, Social & Community Capital

Exchange Host Partners:
Flexible Childcare Services Scotland

SCA Endorsing Network Member:
Social Enterprise Scotland

"It was useful to learn about the development of Flexible Childcare Scotland, and how they scaled up to overcame challenges through creating an inclusive culture and how they managed to prioritise values internally to better serve their staff and community."

Case Studies

Kilmallie Community Fridge and Garden exchange

Food growing and future sustainability

Image a of a polytunnel with a raised bed at the front containing various plants and veg growing

We met with Flip of the Coin in Alness and saw their new area and how much they had achieved since November – this is land they now rent from the local bowling club. We discussed the space and how they made it work through various programs and funding. They had volunteers, 6 employees, as well as linking in with facilitators to run specific sessions. This meant they were able to run weekly workshops and support sessions, in creativity and gardening. This gave us lots of ideas of how our space could work. In this project in particular you could see how valuable it was to the community and it had a really energetic vibe.

We then met with Thurso Community Development Trust. They  run the harbour toilets which seems to work well with volunteers managing themselves. Their gardening projects were very inspirational, the greenhouses having been as asset transfer, currently running as a nursery to help fund itself, but looking to develop further into workshops/education model. Their community gardens were busy with volunteers and food was grown by them for themselves and to sell to help fund. TCDT was run by a development officer, and the gardens by two part time employees. Both projects also had employability funding.

The biggest issue with both projects was the lack of multiyear funding for current projects, and the fact that each grant you applied for had to have a new project started and were often for a year or less.

Learning Outcomes

  • Get first hand experience of somewhere that has gone through the Community Asset Transfer process and see its progress, learn what problems/successes they have had.
  • Work out what would work in our space and what is possible by seeing what another group has created. See how they have made their space sustainable and how they work with volunteers and paid staff.
  • Learn how he community has embraced their project and what difference if has made in their community ie. are more people being fed, upskilled or passing on their skills. Do they measure impact and what does this look like.

Community Organisation:
Kilmallie Community Fridge and Garden, Kilmallie Community Council

Exchange Host Partners:
Flip of the Coin, Thurso Community Development trust

SCA Endorsing Network Member:
Get Growing Scotland

"We particularly liked Flip of the Coins ability to feed into the Social Prescribing Model and we looked further into this when we arrived home, speaking with our trustees about future funding and also our local Change Mental Health link worker to find out what kind of activities we could offer so they could refer clients. It was really interesting to see how these other projects supported themselves, and was beneficial to speak to those developing their projects and making them more beneficial for their communities. We now plan to look into employability funding and see what is involved there."

Case Studies

Social Enterprise Scotland members exchange

Using physical activity to address health inequalities, social isolation, and barriers to education through inclusive, community-led programmes.

A group of 8 people standing inside a gym hall with wooden floor boards and strobe lighting

The exchange provided first-hand insight into how Kanzen for Life uses physical activity to address health inequalities, social isolation, and barriers to education through inclusive, community-led programmes. It was particularly valuable to learn about the organisation’s journey, how far it has come, and its continued ambitions for the future, demonstrating the power of social enterprise to deliver meaningful social impact while remaining financially sustainable. Seeing how Kanzen for Life engages more than 1,200 people each week through accessible, community-focused approaches provided practical ideas that can be adapted within my own organisation, while reinforcing how sustainable social enterprise models can empower individuals, develop leadership, and build stronger, more connected communities.

It provided an opportunity to build valuable new relationships with the Kanzen for Life team and other participants, creating a network for future collaboration and the ongoing exchange of ideas and good practice. The visit also broadened understanding of different approaches to community engagement, programme delivery and organisational sustainability, while reinforcing the importance of partnerships in achieving long-term social impact. It has given attendees fresh perspectives, increased confidence in applying new ideas within my own organisation, and inspired me to explore new opportunities for collaboration and innovation.

Learning Outcomes

  • Participants will understand how physical activity programmes can be designed and delivered to address a wide range of social issues, including health inequalities, social isolation and barriers to education.
  • Participants will learn how Kanzen for Life engages over 1,200 individuals weekly through inclusive, community-led approaches that prioritise accessibility, wellbeing and long-term impact.
  • Participants will explore how social enterprises can build sustainable, community-focused models that empower individuals, develop leadership skills and foster stronger & more connected communities.

Community Organisation:
Social Enterprise Scotland members

Exchange Host Partners:
Kanzen for Life

SCA Endorsing Network Member:
Social Enterprise Scotland

"A particular highlight was seeing how young people who had previously accessed Kanzen for Life's services had progressed into core staff and leadership roles within the organisation. Hearing more about their individual journeys and personal experiences would have provided an even deeper insight into the long-term impact of the organisation's work. If possible, including the perspective of a current beneficiary would also be a valuable addition, offering a first-hand account of the difference the organisation is making in the lives of those it supports."

Case Studies

Edinburgh Social Enterprise Network visit to The Melting Pot

Supporting peer-led frameworks for women in social enterprise.

A group of 10 people standing together smiling at the camera

Through the Incubator approach Jess from the Melting pot was able to support intergenerational conversations around mentoring and leadership. There was sharing across organisations in organic discussions about each member’s experience of different ages and levels in their organisations and how to bridge the gaps in the workplace. It was fascinating to share mutual and different experiences of working across age groups.

There was organic knowledge sharing across generations and connections made for further sharing and collaboration. Jess helped foster a safe space for open discussion and a unique way of fostering idea development.

Learning Outcomes

  • Best practice in inter‑generational mentoring and leadership support – how to structure mentoring relationships, peer support networks, and knowledge sharing across generations.
  • Strategies for promoting mental wellbeing and preventing burnout in women-led community businesses, including peer support, shared resources, and community-building.
  • Make networking accessible and inclusive, bridging the gap between generations – peer-led facilitated networking run by ESEN and our host The Melting Pot.

Community Organisation:
Edinburgh Social Enterprise Network

Exchange Host Partners:
The Melting Pot

SCA Endorsing Network Member:
Social Enterprise Scotland

"It was an interesting group and a nice mix of folk I already knew as well as many I didn't. Really interesting things that people were raising. Thank you for making it happen. I really enjoyed focussing on the Behaviour Science idea with Claire especially. It was also interesting thinking about other things that aren't normally on my radar e.g. Gaelic speakers and the sharing of wisdom intergenerationally. Despite being a coach, I wasn't aware of coaching by text so that was a nice bonus to hear about. "

Case Studies

Armadale Shedders exchange visit to Peebles

Enhancing health & wellbeing through connection and creative activity.

A group of 10 people viewing a workshop with a model railway, chairs and machinery dotted about the room

The 3D printing technology is something we would like to add to our future equipment as a shed which Peebles were able to give us insights to costs and how the equipment can be used along with project based work. We were able to explore the range of projects available and the impact these have for the Peebles Shed, such as- woodturning, strained glass work and metal working.

Learning Outcomes

  • To establish the viability and possible purchase of a 3D printer within Armadale Shed
  • Members wish to check out the bicycle repair section of Peebles Shed with a view to offering this as an activity in Armadale Shed
  • Observe the working practices of another Shed and the possible adoption of these to improve the operation in our own Shed.

Community Organisation:
Armadale Men's Shed

Exchange Host Partners:
Peebles Men's Shed

SCA Endorsing Network Member:
Scottish Men's Shed Association

"The exchange helped strengthen our connections as a Shed and with the team from Peebles, encouraged collaboration, and highlighted the shared creativity that defines the Men's Shed movement."

Case Studies

Social Enterprise Scotland members exchange

Prioritising physical, emotional and mental wellbeing through self-care

A group of 8 people sharing food around a table

The exchange clearly showed how prioritising your own wellbeing leads to better outcomes in both personal and professional life. Through meditation, reflection, and hearing Vicky’s story, participants experienced the benefits of slowing down and making space for themselves. The visit highlighted how even small wellbeing practices can make a meaningful difference.

Learning Outcomes

  • Understand how looking after your own health and wellbeing creates positive outcomes in both personal and professional life. Recognise the links between physical and mental health, resilience and overall performance. Explore how healthy lifestyle choices improve focus, energy, and relationships. Apply strategies for self-care and balance to achieve goals and support others effectively.
  • Explore how social enterprises, such as the Wee Retreat, create safe and supportive spaces for individuals to share, learn, and grow. Understand the role these organisations play in building community connections and fostering personal development. Recognise the wider benefits they bring, from improving wellbeing to strengthening social ties. Reflect on how social enterprises contribute positively to both individuals and society as a whole.
  • Learn about the benefits and values of meditation for personal wellbeing and focus. Understand how meditation can support stress management, emotional balance and clarity of thought. Experience these concepts in practice through a short guided meditation led by the host. Reflect on how meditation techniques can be applied in daily life and work.

Community Organisation:
Social Enterprise Scotland members

Exchange Host Partners:
The Wee Retreat

SCA Endorsing Network Member:
Social Enterprise Scotland

The visit showed how The Wee Retreat creates a safe, supportive space for people to learn and grow, strengthening both wellbeing and community connections. Hearing Vicky’s story highlighted the wider social benefits of social enterprises and how they positively impact individuals and the community as a whole.

Case Studies

Healthiest Town Aberfeldy exchange with Highland Good Food Partnership

Learning about the wider food picture In Scotland

A bucket on the ground with a muddy trowel, garden fork and gloves inside. With a person legs and purple wellies on the left and a person blue wellies to the right of the bucket.

We discussed the value of a Local Food Plan as a means to delivering the aims of the Good Food Nation Act and in helping Local Authorities achieve their Food Plan. We learned about how Highland Council is approaching their food plan which was useful given that Perth and Kinross Council are further behind. We also discussed how a Local Food Plan might work in different communities and how the government might support local communities to do this. This is a complex area and there is no ‘one size fits all’ for communities which may mean a local food plan model might be more difficult to implement. Also how would government distribute funding to support this.

 

Learning Outcomes

  • Exploring the value of a Local Food Pan in helping to deliver the Good Food Nation Act. What a LFP might look like, where it can add value, what support communities need from the government to do this work.
  • Learning about mapping and the value of mapping local food locations.
  • Exploring methods of communication within the community and to relevant partners and government.

Community Organisation:
Healthiest Town Aberfeldy

Exchange Host Partners:
Highland Good Food Partnership

SCA Endorsing Network Member:
Nourish

The visit was very useful in giving us a broader view of food projects in rural areas around Scotland, potential solutions to similar issues and links to many organisations that are working to develop food projects and make change. As a tiny project it is great to feel that we are 'singing from the same song sheet' as other groups and organisations around Scotland. It also helped to connect to others. The visit gave us so many ideas as to what we could do in our area as well as how to produce evidence behind the ideas.

Case Studies

Village Halls Week exchange

Celebrating the vital role community spaces and village halls provide and building networks of support

Image of a jar with flowers surrounded by village halls bunting and flyers

The exchange provided practical insights into governance structures, good practice, and options for reorganisation. We increased our understanding and confidence, with feedback noting the value of “helpful governance information” and learning that could be “taken back and applied” within our own organisations. Hearing directly from other halls also helped ground this learning in real-life examples, supporting more informed decision-making around sustainability and future planning.

The usefulness of “learning about funding opportunities” and gaining a clearer understanding of where to go for advice and support meant people could be signposted to other organisations and networks, helping attendees feel better equipped to access ongoing guidance and practical assistance.

We particularly valued the opportunity to connect with others, with comments referencing the benefit of “sharing ideas” and “meeting other hall volunteers.” This peer learning element supported the development of new ideas to increase participation and strengthen community connections, particularly in relation to health and wellbeing activities.

Learning Outcomes

  • Stronger, more sustainable organisations: Village halls and community spaces will leave with clearer knowledge of funding routes, governance models and management best practice. This strengthens trustee confidence, supports long-term planning, and helps halls remain financially and operationally sustainable.

 

  • Increased Collaboration and Peer Support: By bringing together around 60 people from 30+ halls and community spaces, the event builds relationships across the region. Sharing challenges and solutions reduces organisational isolation, encourages partnership working, and creates ongoing peer networks that extend beyond the event itself. Raising awareness of the Community Spaces network (run by Social Enterprise Scotland and Scottish Rural Action), as an accessible and supportive platform for ongoing peer support and learning.

 

  • Improved Health and Wellbeing Outcomes: Ultimately, stronger halls and community spaces mean stronger communities. By enhancing skills and confidence, the event supports halls to deliver inclusive activities that reduce loneliness, increase social connection, and improve physical and mental wellbeing across the region. This feeds into the aims of wider Village Halls Week campaign, which focuses on the theme “Connecting communities to health and wellbeing,” highlighting how these rural spaces support the NHS “Five Steps to Mental Wellbeing”.

Community Organisation:
• Appletreehall District Public Hall • Ashkirk village hall • Ayton Community Hall Association • Bedrule Church Future • Bowden Village Hall committee • Broughton Village hall • Caddonfoot Hall • Chirnside Development Group • Coldstream Community Trust • Darnick Village Hall • A Heart for Duns • Kirkhope Village Hall, Ettrickbridge • Eyemouth Community Centre Management Committee • St Ebba’s Episcopal Church, Eyemouth • Gattonside village hall • Gavinton Village hall • Grantshouse Community Council • Grantshouse Village Hall • Greenlaw War Memorial Hall • Heiton Village Hall • Lauderdale Community Council • Leitholm Village Hall • Oxnam Village Hall SCIO • Oxton After Dinner Club • Oxton War Memorial Hall • Peebles Drill Hall • Selkirk Regeneration (Sustainable Borders) • Smailholm Village Hall • St Boswells dwellers • Parish of Stow Community Council. • Stow Town Hall Users Group • Yarrow Hall

Exchange Host Partners:
St Boswall's Village Hall

SCA Endorsing Network Member:
Scottish Rural Action

"The exchange generated a number of wider benefits for participants, particularly in terms of peer support, inspiration, and renewed motivation. A key benefit was the opportunity for networking and relationship-building across the village halls and community spaces in the region. Many participants highlighted the value of connecting with others in similar roles, sharing experiences, and learning from different approaches. This helped to reduce feelings of isolation often experienced by volunteers and trustees, and fostered a stronger sense of being part of a wider, supportive network."

Case Studies

Girvan Tourist Information and Craft Shop visit to Culzean Castle and Country Park

Updating local knowledge in support of community led tourism.

Image of Culzean Castle centred through the frame of an old wall with trees and shrubs on each side

Our volunteers developed their approach to customer service with inspiration from professionals and gained up to date information about the range of current services available at Culzean. We already distribute leaflets about Culzean in our Tourist Information as well as promoting them on social media. We were able to strengthen this link through meeting the Visitor Services Supervisor.

Tourist Information volunteers’ personal knowledge and enthusiasm are vital in our face-to-face service, so this visit helped to ensure volunteers become genuine ambassadors for this exceptional local attraction. NTS staff appreciated the role played by Girvan Tourist Information in promoting Culzean Castle and Country Park.

Learning Outcomes

  • Through face-to-face discussions with experts, Tourist Information volunteers will be better placed to advise visitors about the wide range including history, architecture, horticulture, retail and catering offered at Culzean Castle and Country Park.
  • Volunteers will find out more about the role and impact of tourism on Culzean’s green environment; the changing nature of expectations for tourists in the 21st century; become aware of inclusivity and local integration in the National Trust.
  • Tourist Information Volunteers and Culzean staff hope to strengthen professional collaboration.

Community Organisation:
Girvan Tourist and Information Craft Shop

Exchange Host Partners:
Culzean Castle and Country Park

SCA Endorsing Network Member:
SCOTO

"One great benefit was for our volunteers, new and old, to meet and get to know each other. We work in pairs at Girvan Tourist Information, so this was a great team-building opportunity to meet everyone."

Case Studies

Glenbarr Community Development association – Craignish & Ardrishaig Village Hall

Business planning, governance structuring and delivery for a future Community Hub.

4 people sitting on a stage, one holding a small dog in a community hall with fairy lights suspended from the ceiling

The exchange met its intended outcomes by giving our group first-hand, evidence-based learning from two highly active rural halls operating at different scales and under different financial structures. At both locations we were able to interrogate what successful looks like after refurbishment or years of operation, and understand the practical realities that sit behind headline utilisation.

At Ardrishaig, the visit confirmed what happens when a hall becomes genuinely busy: professionalisation becomes unavoidable. We explored how booking systems help but do not remove workload, why cleaning and changeover must be priced and recovered, and how event packaging protects capacity. The hosts were open about energy pressures and the importance of active energy system management. Crucially, we were able to understand the structural role that renewables-linked income plays in underpinning staffing and capital investment, giving a clear benchmark of what a financial cushion can enable.

At Craignish, the visit provided a mature example of high utilisation supported by strong procedures, paid management, and diversified income. The evidence from the hall’s latest accounts reinforced what was stated in discussion: grant-backed programming, particularly arts funding, is structurally significant and would be difficult to replace through hall hire alone. This helped us stress-test assumptions about sustainability and confirm that even well-used halls can remain reliant on grant relationships in the absence of a separate revenue anchor beyond hall operations.

In both visits we gathered learning that will directly inform our next-stage work: Phase 1 brief refinement, options appraisal focused on real operational use, and business planning assumptions around staffing, income mix, cost recovery and energy management.

Learning Outcomes

  • To gain a clear understanding of how mainland rural community hubs structure governance, staffing, and operational responsibilities as they transition from volunteer-led initiatives into more complex multi-use facilities. This includes learning how responsibilities are divided between boards, staff, contractors, and partner organisations, and how governance models evolve as hubs grow in scale and activity.
  • To understand how established hubs balance community access with commercial activity, including cafés, room hire, events, and shared workspace, without undermining local businesses or community cohesion. This learning will directly inform GCDA’s business planning, particularly around appropriate scale, pricing, opening hours, and programming for a hub serving a small rural population with seasonal demand.
  • To understand how established hubs balance community access with commercial activity, including cafés, room hire, events, and shared workspace, without undermining local businesses or community cohesion. This learning will directly inform GCDA’s business planning, particularly around appropriate scale, pricing, opening hours, and programming for a hub serving a small rural population with seasonal demand.

Community Organisation:
Glenbarr Community Development association

Exchange Host Partners:
Craignish Village Hall, Ardrishaig Hall

SCA Endorsing Network Member:
Development Trust Association Scotland

"The visits created useful peer relationships. Both hosts were candid and solutions-focused, and we have a clearer basis for targeted follow-up questions where additional detail would be valuable. This peer connection is a real asset as our project moves into a more technical stage."