Case Studies

Badenoch and Strathspey Community ConnXions visit to Day 1

Sustainability and making best use of local resource

People viewing a Go Kart workshop

The learning exchange was an opportunity to stop, think and reflect on our organisations future purpose and model. We are a very busy charity that has existed for 25 years and are going through an important phase of our development. It is very rare that our staff, volunteers and board get together. Day 1 are a leading social enterprise that have successfully managed to move away from sole reliance on grant funding. They deliver a range of youth work and outreach projects through income generated by the kart raceway. Their green credentials are of real interest as they generate power for their electric go-karts and deliver on their sustainability policy.

We had the opportunity to learn from the Day 1 team and apply this to the future of our organisation. We are keen to generate more income to help move away from grant funding, grow our impact in our community and improve our sustainability. There were opportunities for learning both ways and this visit also fostered stronger relationships between our organisations for the future.

Learning Outcomes

  • Social enterprise model
    Learning about the history of Day 1, the why and the idea to develop a kart raceway.
    How it works to generate income towards youth initiatives and how this impact is measured. Understanding the opportunities and challenges with running more of a commercial operation compared to working in the grant funding landscape.
  • The why – youth work
    Looking at the purpose of the organisation and the roll out of successful youth projects including employment, apprenticeships and developing key life skills for young people within the local community.
  • Sustainability
    Understanding the transition towards electric karts inc managing change. Discussing wider sustainability within the organisation inc the policy and practical measures such as Solar PV and making better use of local resources.

"On reflection, our trip was a valuable learning experience for all of those who took part. It was interesting to listen to their story and growth from a small charity into a prosperous social enterprise. It also reinforced that we are on the right path with our ethos, approach and future aspirations."

Case Studies

Door in the Wall Arts CiC visit to Edinburgh Tool Library

Sharing networks for supporting access, re-use and diversity.

3 people sitting at a table

We feel that the Community Learning Exchange with the Edinburgh Tool Library helped us better understand the processes of lending equipment and how to create a robust sharing network with our access library. It allowed us to discuss the nuances and differences in our sharing library and to create some processes around ensuring that it didn’t burden our staff and potential volunteers with time commitments.

It also allowed us to understand how to effectively deal with organisations who may be borrowing our equipment for events and to create processes around ensuring the equipment is returned on time. We established what we would need to include in a user agreement and what policies to have in place for staff and members. We also discussed how to set up a payment model for the different organisations and individuals that would be using this equipment that allows us to safeguard our services.

It gave us an opportunity to see how we could bring members and staff together to share skills and knowledge, creating a community ethos around making events accessible and learning from this work.

We learnt a lot about carbon tracking and how we can monitor and evaluate the carbon footprint our project has and how we can measure this as well as showcase the benefits of our project on reducing organisations buying these plastic products.

We had the opportunity to discuss the administrative factors around the sharing library such as insurance and the My Turn software. It gave us the opportunity to think about how our other offerings such as consultancy and training in this area might be beneficial to supporting organisations/individuals to create more accessible spaces within their events and the additional support they may require from us and how we can provide that.

We discussed how we can promote our access library to organisations across Scotland, curating information to promote the importance of creating more accessible spaces that we can display at events to raise awareness. It also helped us consider the messaging we use around our access library.

Learning Outcomes

  • Through working with the Edinburgh Tool Library, we feel that we would learn about their processes in lending equipment, creating a strong and robust sharing network with our Access Library. Learning about the policies, paperwork and administrative side of creating a sharing library.
  • This opportunity would aid us in creating hyper-local volunteering opportunities to learn skills and build a community around creating safer spaces and accessible environments.
  • We want to learn how to create learning and community opportunities around our access library sharing the benefits with the organisations and individuals that we collaborate with. The Edinburgh Tool Library is an exemplary example of an organisation that has brought members together to share skills and knowledge and create a community ethos around their sharing network and we would like to learn from their work.

"The team at the Edinburgh Tool Library were incredibly welcoming and supportive and said that we could contact them in the future if we had any further questions so we have contacts with experience within the industry should we need any further support. It was a great opportunity to make connections and see first-hand how things run in a successful and established sharing library."

Case Studies

Graduate apprentice exchange

Argyll and Bute to Edinburgh social enterprises

A group of young people smiling

Five Inspiralba graduate apprentices from different areas around Argyll and Bute headed up to Edinburgh to for a Community Learning Exchange, where we first visited Social Enterprise Scotland and then the Edinburgh Remakery. Each of us now works for a social enterprise in our area and so getting an opportunity to learn how other social enterprises and intermediaries  support each other and make an impact provided lots of transferrable knowledge.

Edinburgh Remakery provides training opportunities through work placements, volunteering chances and apprenticeships. They were able to create chances for those facing barriers to employment and help them build real life working skills and raise people’s confidence who may not be in a position yet to jump into full time employment. They run free workshops for members in their wider community. These workshops could be for repairing, upgrading or maintaining their laptops and there is also a free sewing workshop. Both of these workshops prevent people from disposing of their technology or clothing as they are learning on how to give their items a second life. They collect all technology to be recycled via an electric van and use the van to send out orders that were purchased in the surrounding areas of Leith. To send out orders they try to avoid using plastic wrapping and use cardboard filling in their boxes rather than bubble wrap.

We learned they aren’t scared to trial new things as they are aware of the changing environment and that to measure outcomes the board monitor the finances on a monthly basis, do surveys and do reports on CO2. Through this experience Inspiralba now purchase laptops for clients who are on the employability programme from the Remakery.

Learning about the different efforts ‘Social Enterprise Scotland’ (SES) put into promoting diversity and providing information for social enterprises throughout Scotland was very interesting to hear. The Rural SE Hub was awesome to hear about, since providing information in a central place online – especially to those living and working in remote areas – is an invaluable resource for everyone working in a social enterprise.

One of the consistent points throughout was that social enterprises seem to keep staff numbers relatively low. Wages are a huge cost for any organisation, the potential concept of the ‘Shared Services Model’ discussed at SES was very useful. This idea revolved around the idea of smaller enterprises employing one person who works across multiple organisations to provide for each of them – thus potentially reducing staff costs, but also potentially improving networking and promoting collaboration as well. Whilst there would be legality and confidentiality issues related to this, it is this line of thinking – trying to change how we perceive job roles and building a more sustainable business model – that makes the social enterprise model appealing for continuing to search and innovate new ways to run businesses.

Learning Outcomes

  • Understand the Social Enterprise Model:-Gain a comprehensive understanding of the social enterprise model, including its mission, vision, and unique value proposition.
    -Explore the social impact framework and how it aligns with organizational goals.
  • Promote Diversity, Equity, and Inclusion (DEI):-Understand the importance of diversity, equity, and inclusion in social enterprises and explore strategies for promoting a more inclusive organisational culture- Learn about best practices for engaging diverse communities and ensuring equitable access to resources and opportunities.
  • Evaluate Impact and Sustainability: -Develop skills in monitoring and evaluating social impact by learning how to define measurable outcomes, collect relevant data, and assess program effectiveness -Explore strategies for scaling impact and ensuring the long-term sustainability of social enterprise initiatives.

"We consider ourselves very flexible as often our income can be dependent on grants that are available on any given year. This was not the case with the Edinburgh Remakery. Their mission statement of tackling loneliness & digital poverty does not change to meet funder’s projects, which I found surprising but understandable. Social Enterprises are founded with objectives and goals in mind to improve our lives from a sustainable aspect (improving environment, economy and social). It makes sense to stick to those principles, regardless of how funding can provide extra income at the cost of changing business direction. Not all social enterprises have that luxury to ignore or reject government grants and still be sustainable, but it was nice to hear that some SE businesses can still thrive with their initial aims and objectives at heart."

Case Studies

1st Step Development Ventures

Visit to Lang Toun Cycles

Numerous styles and sizes of bikes stacked against a fence

By spending the day with the Lang Toun Cycles Team, we learnt about the history and growth of the social enterprise. This was a key outcome from the exchange. We were able to discuss pricing strategies for products and services and also the scope for introducing new products to our range. We also identified a new source to purchase bike tools and equipment from that is saving us money and so reducing our costs.  Toun Cycles shared their volunteer policies, which have been useful in developing our own systems. Toun Cycles shared their refurbishment and quality assurance checklist documents, which we have used to develop our own records. Their documents have been fine tuned through trial and error and sharing these documents has meant we have saved time and potential mistakes.

This was a new contact for us and as well s sharing buying contacts and other cycle networks with us we feel that as an organisation we would be able to reach out to Toun Cycles in the future if we needed a critical friend to discuss something with. The sharing of ideas and discussion of common solutions will enable us to develop our enterprise more efficiently because we have been able to tap into the knowledge acquired by a relevant partner organisation. As a result of the visit our team of staff and volunteers that took part were strongly motivated to put into practice the learning and come back to the shop with lots of new ideas and inspiration. The face-to-face visit has enabled a stronger partnership of support and sharing which we hope will be long term.

A really brilliant benefit was the huge uplift the visit made to our staff and volunteers. Being able to go and visit another organisation was very good for morale and for reinforcing our team spirit to build a stronger more resilient team!

Learning Outcomes

  • Detailed understanding of how the Toun retail model has developed.
  • Stronger understanding of how their learning (what has worked well and how they have overcome challenges) can support our own retail enterprise development.
  • Expanded partnership networks and valuable peer support.

"It was valuable to share their pricing structures for work to ensure that we are pricing/pitching ourselves at the right point in the market. We had quite extensive discussions around working with diverse volunteers and some of the mutual challenges we have experienced. It was comforting to share these experiences and share some of our own ways of supporting vulnerable volunteers with often high support needs."

Case Studies

SCOTO and Community Led Tourism

SCA network to network digital exchange

Dumfries town centre showing a row of shops and cafes with two women in conversation on a bench.

SCOTO is a rapidly growing network seeking to grow, develop and raise awareness of community led tourism and secure added value from tourism for Scotland’s people and places. Community Led Tourism in the 3rd sector is a about visitor facing experiences which are delivered by the local community via social or other enterprise models which are not for profit and deliver social, economic and/or environmental benefits for the community.

This learning exchange offered networks the opportunity to identify which communities they are working with who are providing visitor services, facilities and experience and how those communities can develop, manage and promote their community as a destination.

The outcome was increased partnership opportunities between SCOTO and Traditional Arts and Culture Scotland to measure impacts of events and festivals on local tourism and with Scottish Island Federation to share expertise on the impact of cruise ships in Orkney – how the community are shaping tourism around this on their terms.

Learning Outcomes

  • To deliver positive impacts for people, places and planet: measuring impact – what difference is tourism making in communities?
  • To prioritise the common and shared interests of visitors, businesses and residents – send of place and place branding for locals and the host community.
  • To deliver enduring benefits for the whole community beyond the more limited short term interests of the tourism and hospitality industry – things that matter to our communities in place planning and action planning to recalibrate tourism.

"Responsible tourism is a collaborative approach which places an onus on all tourism players to take responsibility for their actions. It seeks to protect our people, places and the planet by reducing negative impacts and ensuring as an absolute minimum they are no worse off. COMMUNITY LED TOURISM goes further. CLT seeks added value from all tourism players and activity ensuring our people and our places are better off as a consequence of tourism – and in a way that matters to that specific community."

Case Studies

Afghan Community Group Inverness

Sharing culture through food and welcoming community spaces.

A group of people standing outside a community building holding gardening tools.

This exchange was to support the sharing of culture through food and to learn about how other community group support diverse cultures in their community through welcoming spaces.

Learning Outcomes

  • The Afghan community of Inverness has been trying for the best part of a year to set up their own cultural association and take on a space which will enable them to offer support to the growing, but very new, Afghan community in Highland.
  • SHIMCA have helped countless local orgs to find their feet by offering them space to start their ideas, and advice on how to go it alone!
  • This learning exchange will help to get the Afghan community the experience and support they need to support themselves beyond the extent of the resettlement scheme run by the government which currently support them.

“The creation of the Afghan Community Group is a significant milestone in our collective efforts to promote inclusivity, empowerment, and cultural diversity. This group offers a space for Afghan individuals and families in Inverness to unite, share their experiences, and contribute to our vibrant community.”

Case Studies

Public Interest News Foundation local partners

To gain a better understanding of the common thread in what the partners do

a group of twelve people standing outside the gates of a park, facing and listening to a person.

The exchange gave an understanding of what is understood as ‘public interest news’ and how to articulate it to funders, regulators, government and policy makers.

Learning Outcomes

  • How the Graeter Govanhill Newsroom allows diverse communities to access information, and the challenges faced in running the organisation, especially when it comes to generating funding and covering ongoing expenses.
  • Explore potential research projects that include measuring the impact and value of indie news and a deep dive into what drives sustainability.
  • Learn about the way in which members of the community who have no prior engagement with journalists are able to interact with them for the first time

“The Independent News Forum was a very successful exchange and funding from the Scottish Community Alliance made it possible for 9 Scottish Beacon members to attend. This allowed them to share their experiences with the wider community of independent news providers in and build resilience to meet the challenges of working in the industry.”

Case Studies

Community transport approaches

To learn from one of the most experienced community transport networks in South Ayrshire to sustain our local activities in the South West.

a person stepping onto a community transport bus

This exchange was primarily about community transport processes in taking bookings, recruitment of staff and volunteers. How to source different streams of funding was also part of the learning in order to sustain local activities.

Learning Outcomes

  • Improved understanding of supporting the wellbeing of volunteers for sustainable recruitment
  • Sourcing funding partnerships and pathways
  • Improve service delivery and increase effectiveness of operations

“We learned a lot from our visit – with extra understanding on ways to join up our strategic approaches to non-emergency patient transport.”

Case Studies

LGBTQ+ leadership in the SE space

The exchange focussed on learning from other SE’s by sharing some of the challenges and solutions of being an LGBTQ+ leader in the SE space.

a graphic of the Pride Outside Leadership Gathering.

The purpose was the development of an LGBTQ+ SE supplier chain and support the development of partnership working.

Learning Outcomes

  • Peer learning and partnership working
  • Connection to the SE sector- for LGBTQ+ SEs to build relationships with support organisations to encourage more LGBTQ+ SEs to be part of the sector.
  • To develop an LGBTQ+ Community Network which meet regularly to skill share and mentor new organisations joining the sector.

“This exchange has helped inform our direction of travel by highlighting what people need in terms of support- such as developing an informal mentoring programme and the establishment of a formal LGBTQ+ SE leadership course.”

Case Studies

Rural Employability Partnership Learning Exchange

Third sector organisations from Argyll and Bute; Inspiralba, Fyne Futures, Oban Youth Cafe and HELP were able to host a learning exchange, with a focus on third sector collaboration for employability delivery.

a graphic of the Rural Employability Partnership

The exchange enabled 32 third sector representatives from across Argyll, Highland and Dumfries and Galloway to participate. In addition, representatives from Argyll and Bute Council, Highland Council, the Scottish Government, COSLA, and TSI’s attended and contributed to the discussions.

Learning Outcomes

  • Share learning on collaborative third sector delivery models: Exchanging ideas and strategies on how the third-sector organisations can work together effectively to improve their services.
  • Build connections across rural employability social enterprises: Creating networks among social enterprises that focus on rural areas, so they can share resources and work together to tackle local employment challenges.

“The exchange helped us identify the regional variations alongside the common themes. By sharing our experiences from the Highlands, Dumfries and Galloway, Argyll and Bute - we’ve gained a broader perspective on how employability services could be adapted to regional differences while still maintaining a cohesive strategy.”