Seeing how the open workshop sits alongside the cafe and public area was invaluable. The use of easy build screens, that were very well decorated and had ample signage and information on them
greatly enhanced the experience of someone visiting for the first time. These are used very flexibly to mark boundaries between different areas, and can be moved very easily with lockable castors
The use of a screen to display a rolling slideshow about services, events and other useful information digitally was great, very professional looking and easy to amend and update to keep current at very little ongoing cost.
When classes and events take place at the Dundee Cycle Hub, everything on the floor is moveable to clear required space and the large screen is used to show films, presentations and any other useful visual aids. Most of the active travel information is there for people to access independently, but all members of staff from the workshop, retail and cafe have had in house training on how to discuss active travel and where to signpost people to find out more, especially around journey planning.
We learned about their workshop management system (Citrus Lime) and their Point of Sale system (Square) and how these don’t work together very well and discussed our won findings that Hub Tiger workshop management can integrate with Square. We were also very impressed with the simple way that Square can host online sales of bikes through their web
based shop function.
Learning Outcomes
- Explore how active travel advice is given to individuals on site.
- View how active travel information is displayed and accessed on site.
- See how the cycle shop and workshop work alongside the active travel centre and cafe.